Certification Exam Concierge Service

SynED’s Certification Concierge program will put your students on a pathway to refine their knowledge, craft their personal story and, make them stand out among their peers. We provide athletic style coaching to help students find the confidence to take and pass their exams. 

Certification Exam Concierge Service

SynED’s concierge service is designed to augment your student success efforts. Many students fail to take industry certification exams after participating in exam preparation and training programs. We become a coach and cheerleader to help students find the confidence to take and pass their exams. 

Our Approach

Industry certifications are crucial to securing a job in IT and cybersecurity. They help to set your students apart when applying for jobs in those fields. Once they gain their certification they will be among an elite group. However, just having a certification does not give them the edge you would expect. They must be able to tell the story of their journey to obtaining their certification and explain the non-technical skills they developed along the way. These include:

  • Life/work/study balance to complete the learning program.
  • Setting and meeting their goals in the Concierge program.
  • Managing their commitment to meet an aggressive timeline preparing for their exams, while balancing work/family/life commitments.
  • Learning how to time manage stressful exam situations by using the 3 pass exam technique.
  • Demonstrating mastery of technical knowledge by being able to retrieve and utilize it under exam pressure.

Success in this program shows potential employers that you students are willing to go the extra mile while managing multiple commitments. Additionally, the Concierge program teaches them how to tell their story. This lets employers see that your students are open learning new tech skills and, are aware of the personal traits they develop while gaining those skills.

All of this is designed to make your student successful in GETTING THAT JOB!

Concierge Advantages

  • Continued support of your students after they complete your core classroom work.
  • No additional time requirements on faculty or the institution.
  • Increase student success and satisfaction helping to make them more willing to pursue additional training.
  • Verifiable completion pass/no-pass information made available to the institution.

Supported Certifications

  • CompTIA IT Fundamentals+
  • CompTIA Cloud Essentials+
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Windows 10 MD-100
  • CompTIA CySA+
  • CIsco CCNA
  • Microsoft Windows Server
  • Palo Alto Networks
  • AWS Cloud Architecture
  • Certified Wireless Technician
    (CWT) - CWT-100
  • CompTIA Linux+ XK0-004
  • Microsoft Windows Server 2016
  • CompTIA Cloud+
  • SQL Server Design
  • ITIL

The Process

  • 2023-06-28_12-58-36 Take knowledge assessment to determine readiness. Exam preparation assumes students have learned the material. A proficiency of 80% must be achieved to enter the program.
  • 2023-06-28_12-59-01 Making a personal commitment to meet the aggressive timeline demands of the concierge program helps to move students to success and job readiness.
  • 2023-06-28_12-59-25 Each student will meet with a synED coach who will keep them accountable to their established timeline and keep them accountable to their goals.
  • 2023-06-28_12-59-48 Practice exams help fine-tune knowledge and identify weak areas. Students are introduced to test taking strategies that will help manage limited exam time to obtain much higher scores.
  • 2023-06-28_13-00-22 Students meet with their coach to determine readiness to take and pass the exams. Students then schedule their exam date and time and are given their exam voucher.

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High School Programs

Our IT Fundamentals+ Proctor in Place program is a perfect program for introducing high school students to the world of IT. This program allows your faculty to take the role of a proctor, so students can take their certification exam in a familiar context. 
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